In a rapidly advancing technological era, where artificial intelligence is fundamentally changing the way businesses and services operate, Bleta, an advanced language model in Albanian, has emerged as an extraordinary innovator. Developed by the startup Dialogo, this is the first model in Albanian-speaking regions and aims to transform how content is created and managed in Albanian, offering advanced solutions and efficiency across a wide range of fields. In this interview with Klei Aliaj, we explore the journey of Bleta and Dialogo, as well as the challenges and successes that have accompanied this bold and innovative project.
Can you tell us more about Bleta, what you have done so far, and what your goals are?
Bleta is an artificial intelligence language model that generates texts in Albanian. It is the first such model in Albanian-speaking regions and is one of the products of the company Dialogo, where we work. So far, we have developed an advanced model that can assist in many areas, from automating administrative processes to creating high-quality content in Albanian. Our goal is to further improve this model and make it accessible to a wider range of users, which is why we have made Bleta’s code open for everyone to access.
Is this a startup you have initiated?
The startup is called Dialogo, a platform that allows businesses to integrate AI into their processes and services, automating and reducing costs. Instead of a business hiring a team of developers and spending months developing an AI application, with Dialogo, they can create powerful AI applications without the need for a technical staff and at much lower costs. Our platform is user-friendly and enables the creation of customized solutions for each business.
Are you alone in this challenge, or is there a team involved?
We are a team of three working together. I handle the technical developments, while the other colleagues focus on marketing and sales. We work closely to ensure that our platform meets our clients’ needs and provides high-quality service.
Who will benefit from Bleta? What are its advantages?
Bleta, as an AI model in Albanian, can be used by state institutions as well as private businesses. For example, Bleta can automate the process of Transposition of Acquis for European Integration, a process that usually requires a lot of time and human resources. It can also generate high-quality text in Albanian, assist with translations, support administrative processes, and help in the education and training of staff. Its advantages include cost reduction, increased efficiency, and providing customized solutions for specific user needs.
How did the idea for Dialogo come about?
About two years ago, I created an artificial intelligence assistant for e-Albanian that allowed users to navigate e-Albania’s services through a chat interface, as if they were speaking to a person. This product went viral and received a lot of support. To create that system, I needed four months of intensive work and considerable expenses. This made me think about creating a platform that enables the creation and management of AI assistants without coding and quickly. This was the initial idea that motivated me to create the Dialogo platform.
What are your challenges in realizing the product?
The main challenge at the moment is educating and presenting the platform to businesses because in Albania, not everyone understands the true potential of AI. We are working to raise awareness and demonstrate how AI can improve efficiency and reduce costs. Additionally, building trust with clients to use new and innovative technology is also a challenge.
When will the product be ready for use?
The platform is already ready and has active clients in several European countries such as Switzerland, Germany, Italy, and also in Albania. We continue to improve and extend the functionalities of the platform and are ready to welcome new clients who want to benefit from the advantages of AI in their businesses.
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