The leading platform for AI-assisted virtual care, hellocare.ai, founded by Albanian entrepreneur Labinot Bytyqi, has secured a $47 million investment from HealthQuest Capital. This funding is set to support a rapid growth phase for hellocare.ai at a time when demand for its unified virtual care platform is accelerating.
The platform enables hospitals to offer services such as AI-powered virtual nursing, virtual monitoring, virtual consultation, documentation, digital information boards, patient engagement, and at-home care—all integrated into a single solution.
Bytyqi, Founder and CEO of hellocare.ai, stated:
“This funding is a strong vote of confidence in our mission and model. Health systems are looking for a unified, proven virtual platform to simplify care delivery, enhance clinical efficiency, and boost patient engagement—exactly what we’ve built. With this financing, we are partnering with some of the most advanced health systems to scale rapidly and deepen AI’s role in solving the toughest challenges in healthcare.”
Randy Scott, Partner at HealthQuest Capital, commented on the investment:
“hellocare.ai’s technology and vision are closely aligned with the evolving needs of health systems. They are solving real problems at scale, with a practical and powerful platform that delivers measurable impact.”
A new standard for Virtual Care and patient engagement
hellocare.ai is the only platform built specifically for healthcare that uses fully in-house developed technology, combining physical devices, software, AI, and seamless integration with Electronic Health Records (EHR) systems. This end-to-end approach brings unmatched speed, deep customization, and continuous innovation.
Combined with AI and flexible hybrid care team models, hellocare.ai enables health systems to rapidly scale, deliver high-quality care from anywhere, and create a truly patient-centered experience—all through a single, unified platform.
Partnership with Leading Health Systems
In a major step forward, AdventHealth is implementing hellocare.ai across more than 50 hospitals and 13,000+ patients, as part of a broader strategy to enhance patient experiences, simplify clinical workflows, and increase operational efficiency.
Bon Secours Mercy Health and UCHealth, in addition to being investors in this funding round, are also active clients of hellocare.ai. They are deploying the platform to reimagine virtual care delivery and enhance patient engagement within their systems. This dual role emphasizes the strong alignment between hellocare.ai’s innovative vision and the real-world needs of modern health systems.
Dr. Mark Townsend, Chief Clinical Digital Initiatives Officer at Bon Secours Mercy Health, said:
“Our partnership with hellocare.ai will help us improve safety, reduce readmissions, optimize staff workflows, and enhance the patient experience in our hospitals. Investing in new health technologies puts us at the forefront of digital transformation, aiming to make healthcare easier for both patients and providers.”
About hellocare.ai
hellocare.ai is a leading provider of AI-assisted virtual care solutions. Based in Clearwater, Florida, the company supports over 70 health systems in the U.S. and is expanding rapidly on a global scale.
Its fully integrated platform includes:
- AI Virtual Nursing
- Virtual Monitoring
- Patient Engagement
- Digital Information Boards
- Room Digital Signage
- Ambient Documentation
- At-Home Care
- Remote Patient Monitoring (RPM)
- Digital Clinics
All these services integrate seamlessly with existing health systems to power the next generation of healthcare.
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