Ultra C.E.P, the postal service business part of the e-commerce association in Albania

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Erandi Sula - Ultra C.E.P (Courier-Express-Parcel)

The e-commerce association in Albania was conceived just 2 years ago, yet it has brought together many players in the e-commerce industry in Albania, highlighting the importance and need for this association in the market. In this interview, we discuss with one of the founders who chose to become part of the association, Erandi Sula from Ultra C.E.P (Courier-Express-Parcel).

Asked about the decision to become part of the association, he explains:

"We decided to be part of the E-commerce Association in Albania due to the many advantages and opportunities offered by this collaboration. The association provides us with an important platform to share our experience and knowledge with the online trading community in Albania. Collaborating with others in the e-commerce industry enhances our ability to make positive changes and influence government policies that affect our businesses. Through the Association, we have the opportunity to collaborate on the development of safety and ethics standards in online trade, making this sector more reliable for consumers."

What do you think can improve the online trade market?

The online trade market in Albania can be improved in several ways. Some of these improvements include:

Increasing awareness for online trade: It's important to educate consumers and businesses about the advantages and challenges of online trade. Greater knowledge will encourage more users and boost confidence in this form of trading.

Infrastructure and logistics: Investments in internet infrastructure and product distribution would improve the efficiency and reliability of online trade.

Streamlining processes for businesses: Reducing administrative burdens and simplifying legal and tax procedures make online trading more attractive to new and existing businesses.

Who are the e-commerce actors in Albania? What technological developments have they brought to the market?

E-commerce actors in Albania include:

Online selling platforms: The market has various e-commerce platforms, such as marketplaces and specialized online stores.

Local businesses: Many companies and traditional shops have expanded their activities online to reach more consumers and offer products online.

Logistics services: Specialized logistics services offer distribution and inventory management for e-commerce businesses.

Online payment services: Electronic payment platforms and services are present in the market to facilitate online transactions.

Technological developments in the market include improving internet infrastructure, increased use of mobile devices, greater interaction with artificial intelligence, and data analysis to better understand consumer preferences and behavior.

What impact has the association had on the market? What are the future plans? What impact has it had on your business?

The e-commerce association in Albania has had a positive impact on the market by raising awareness about the importance of online trading and improving market standards. Through lobbying and policy influence, the association has contributed to creating a more favorable environment for e-commerce businesses.

The association's future plans include improving relations with government institutions, increasing membership to represent a wider range of e-commerce businesses, and organizing various events to share knowledge and experience with members.

The impact on our business has been positive in terms of raising awareness about the importance of collaboration in the e-commerce industry and providing more opportunities for development and growth.

Lastly, the association has launched a survey for online businesses, offering a personalized guide and free consultation with association experts. How valuable is this service in your opinion? What is the aim of this service?

The survey offered by the association for online businesses seems very valuable. This service provides a personalized guide and free consultation with association experts, making it easier for businesses to understand the challenges and opportunities of online trading in Albania. The aim of this service is to help businesses grow and develop by offering specialized advice and guidance.

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If you were to make a call to e-commerce businesses in Albania, what would it be?

Joining the E-commerce Association would help you build new connections and strengthen cooperation among e-commerce businesses in Albania. Opportunities for partnerships and investment attraction will increase, offering growth and expansion possibilities for your business. Moreover, being part of an active online trading community gives you access to important information and sector trends that will help you make more informed decisions.

Our call to e-commerce businesses in Albania is to be proactive and join the E-commerce Association. Only by working together and sharing knowledge and experience can we grow as an industry and bring about positive changes in online trading in Albania.


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